Our HQ address is as follows:
Moto Central (Kapil Agencies)
346, Nana Peth,
Hindmata Chowk,
Navlakha Chambers,
Pune, 411002
Locate us on Google Maps
Our HQ address is as follows:
Moto Central (Kapil Agencies)
346, Nana Peth,
Hindmata Chowk,
Navlakha Chambers,
Pune, 411002
Locate us on Google Maps
Please shoot us a line for any reason and we will be happy to do our best to meet your needs or help you get the most from our site.
Reach us out!
Customer Helpline: +91 9822449903 OR
Support Email: info@motocentral.in OR Query Form
Our Support Timings: Monday to Friday (10:30 A.M. - 06:30 P.M.)
Team Moto Central strives to respond to inquiries as quickly as possible.
We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
Login to your to Moto Central India account: Click Here
Absolutely.
We use the latest security and encryption technologies to make sure your information stays private!
See our Security Information page for more details
We do not offer Cash On Delivery service at the moment.
All our orders are confirmed against PREPAID only.
You may subscribe for restock or Back in stock email notification alerts for your desired product and specific variant such as size, color.
To do this, visit the desired product page on our website.
As per your requirement, select the variant which you need to buy ie currently marked sold out.
Enter your correct email id for future updates on the same.
Once the product is back in stock in our inventory, you will be notified via email with a direct link to purchase the same.
Make sure your loved ones are safe during a ride.
Gift Safety!
You can redeem this card during purchase of any of our products from our website.
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Moto Central gift card.
Gift Card: Buy Now
In an unfortunate scenario, where your payment has been made and you order still doesn't show up in your 'My Account' page on our website.
Please do not panic.
Just follow the given steps to help us look into the matter for you:
Once we receive your email, our team will fetch a detailed investigation from our payment gateway partner 'CC Avenues' to validate the request.
This process may take up to 3 business days to confirm / reject order status.
In case the transaction doesn't get approved to our website, the auto refunds will be made to your original mode of payment directly by our payment gateway 'CC Avenues'.
No need to panic as this is an automated process for reversal if applicable.
Currently we ship only across India.
To find our affiliated international partners, kindly get in touch with your details on info@motocentral.in
We deliver all of our new products with the standard factory warranty taken care by individual manufacturer.
Note: *Not applicable for items on clearance, discounts, special conditions if specified for the product
So in case you have a malfunction with a product -within this period or after- please do not hesitate to contact us.
We always strive to find an appropriate solution and assist you in the claims process.
Detailed Warranty Guide: View
If your order arrives and it is not right, we will fix it, NO NONSENSE, we promise.
Doesn't fit or just not happy with it?
You can return any new, unused and unaltered item within 48 hours from the day of delivery of your item.
Detailed Return/Exchange/Refund Policy: View
We can offer you the following payment methods in our online store:
Detailed Payment Methods List: View
Detailed Shipping & Delivery Policy: View
Orders once shipped, are typically delivered in 5-7 business days in metros, and 8-12 business days for the rest of India.
Note: Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, disasters, national emergency, etc.).
Track Your Order: Visit Tracking Page
If you are unable to track your order or facing any other issues
Reach us out!
Customer Helpline: +91 9822449903 OR
Support Email: info@motocentral.in
Now request for an exchange / return or a refund easily using our dedicated Returns section.
Product Care Guide: View
Our Disclaimer: View
Privacy Policy: View
Terms of Service: View